FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Arturo Soria?

    At the Petit Palace Arturo Soria we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Arturo Soria a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Arturo Soria is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Arturo Soria once I have checked out?

    Yes, the Petit Palace Arturo Soria allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Arturo Soria?

    The Petit Palace Arturo Soria is a boutique hotel located in Calle de Arturo Soria, 14. Located in the Ciudad Lineal district, Arturo Soria is a well-located residential neighbourhood for business trips and long stays, as well as one of the best areas of Madrid to live in. With a wide range of restaurants, cafes and bars, you will have everything you need to feel like one of the locals ✋. Runners can enjoy Parque Quinta de los Molinos (a popular place when the almond trees are in bloom), Parque Juan Carlos I (395 acres perfect for walking and running), and Parque Quinta de Torre Arias (with more than 50 different types of trees). And for those who love shopping, the Arturo Soria Plaza and Alcalá Norte shopping centres are nearby 👩‍👩‍👦‍👦.

    In addition, our idyllic location means you can easily access some important points of interest such as the new Wanda Metropolitano Stadium, the IFEMA - Feria de Madrid fairgrounds, and the Madrid-Barajas Adolfo Suárez Airport ✈.

  • What entertainment options does the Petit Palace Arturo Soria offer?

    The Petit Palace Arturo Soria offers you some special services such as bicycle rental, MIFI, Wi-Fi, healthy breakfast buffet, 24 hour reception, kids area, 3 meeting rooms, lobby and an outdoor free parking.

  • Does Petit Palace Arturo Soria have a car park?

    Yes, our hotel offers an uncovered and unguarded car park. Parking spaces cannot be reserved in advance, however, upon arrival you will be assigned a space at reception based on availability. Generally, there are no problems with the availability of parking. Contact us if you have any questions.

  • Is the Petit Palace Arturo Soria adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Arturo Soria hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind family travelers services does the Petit Palace Arturo Soria offer?

    The Petit Palace Arturo Soria is a hotel in Arturo Soria neighbourhood in Madrid, which is ideal for families with children. We have family rooms for up to 5 people, free breakfast for children booking on the official website, gifts for children… and a kids area next to the breakfast lounge.