FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What type of hotel is Petit Palace Arturo Soria?

    Petit Palace Arturo Soria, a modern and welcoming hotel, perfect for those seeking tranquility near the best of Madrid without being in the center. With a residential character, it allows you to enjoy nearby shops, gastronomy, and parks.

  • What category does Petit Palace Arturo Soria belong to?

    Petit Palace Arturo Soria, a 4-star hotel with contemporary facilities, situated in one of the neighborhoods closest to the capital.

  • Who is Petit Palace Arturo Soria oriented towards?

    Tailored for business trips and extended stays, Petit Palace Arturo Soria offers a wide range of services and facilities suitable for families, groups of friends, and companies.

  • Is Petit Palace Arturo Soria suitable for families with children?

    It's a family-friendly hotel with an exclusive area for the little ones and services like cribs, high chairs, baby strollers, and breakfast with options for kids. Discover our family proposals at Petit Palace.

  • What are the check-in and check-out times at Petit Palace Arturo Soria?

    Check-in at Petit Palace Arturo Soria rooms starts at 12:00 PM, and check-out is at 12:00 PM.

  • Is it possible to check in earlier than the designated time at Petit Palace Arturo Soria?

    The possibility of an early check-in at Petit Palace Arturo Soria is subject to availability. If you wish to enter your room earlier, please contact our reception team to check availability.

  • Can you stay in Petit Palace Arturo Soria after checking out?

    While you wait, at Petit Palace Arturo Soria, you can enjoy the common areas and a cozy lobby with city views. Additionally, we offer a luggage storage service at the reception to ensure the safety of your belongings while you explore the city until the last moment.

  • If I arrive early at Petit Palace Arturo Soria, can I enjoy the facilities?

    Welcome to Petit Palace Arturo Soria. If you arrive early, we invite you to make use of our common areas and facilities until your room is ready. Feel free to contact our reception team to learn about all available services and facilities.

  • Can I store my luggage before check-in or after check-out at Petit Palace Arturo Soria?

    At Petit Palace Arturo Soria, we take care of your luggage in our storage. Contact our reception staff to manage your bags before arriving and at the time of check-out.

  • Does Petit Palace Arturo Soria serve a buffet breakfast?

    Enjoy a delightful buffet breakfast at Petit Palace Arturo Soria with options from classic to healthy proposals every morning.

  • Are there dining options available for people with food intolerances at Petit Palace Arturo Soria?

    We offer a buffet breakfast at Petit Palace Arturo Soria that includes gluten-free products, vegan options, healthy alternatives, and lactose-free milk. Our restaurant team will guide you towards the best choices.

  • Does Petit Palace Arturo Soria have a restaurant?

    We don't have a restaurant for lunch or dinner at Petit Palace Arturo Soria. However, due to its privileged location, you'll have a variety of nearby restaurants to enjoy.

  • Is breakfast complimentary at Petit Palace Arturo Soria?

    At Petit Palace Arturo Soria, you can choose to stay with or without breakfast included. If you opt for the option without breakfast, you still have the chance to enjoy it for an additional cost.

  • What are the breakfast hours at Petit Palace Arturo Soria?

    Breakfast is served daily at Petit Palace Arturo Soria, from 7:30 am to 10:30 am on weekdays and from 8 am to 11:00 am on weekends. Make the most of our delicious breakfast!

  • Are cots available in the rooms at Petit Palace Arturo Soria?

    At Petit Palace Arturo Soria, we have cribs for your baby's rest and the comfort of the whole family. Request a crib when making your reservation or upon arrival at the hotel.

  • Does Petit Palace Arturo Soria offer laundry service?

    At Petit Palace Arturo Soria, we offer laundry service so you can have clean clothes during your stay. Contact our reception to learn about details like delivery times and additional costs.

  • What types of rooms does Petit Palace Arturo Soria have?

    Rooms at Petit Palace Arturo Soria are available in double, triple, quadruple, and quintuple formats, accommodating up to 5 people.

  • Are there safes in the rooms at Petit Palace Arturo Soria?

    For your comfort and peace of mind, Petit Palace Arturo Soria rooms feature a safe.

  • Are hairdryers available at Petit Palace Arturo Soria in the rooms?

    In the rooms at Petit Palace Arturo Soria, we provide a hairdryer in the bathroom.

  • Are there minibars or refrigerators in the rooms at Petit Palace Arturo Soria?

    You'll find a minibar in the rooms at Petit Palace Arturo Soria to keep your drinks and food items.

  • Is Petit Palace Arturo Soria a pet-friendly accommodation?

    Petit Palace Arturo Soria is a pet-friendly hotel, so we'll be delighted to welcome your dog!

  • Are pets allowed in the rooms at Petit Palace Arturo Soria?

    At Petit Palace Arturo Soria, we allow your pet to stay in the same room you reserve.

  • Is there a cost for accommodating pets at Petit Palace Arturo Soria?

    When you book directly through the official website of Petit Palace Arturo Soria, your pet stays for free. However, when booking through others websites, an additional charge of €25 per stay applies.

  • What pet services does Petit Palace Arturo Soria offer?

    We provide water bowls and beds for your pet at Petit Palace Arturo Soria, ensuring their comfort throughout the stay.

  • In what languages is reception attended at Petit Palace Arturo Soria?

    Our reception team at Petit Palace Arturo Soria is available to assist you in Spanish and English.

  • What services does Petit Palace Arturo Soria offer at reception?

    Petit Palace Arturo Soria offers a variety of services such as Wi-Fi, laundry, complimentary bike rentals, MIFI devices, tourist information, work areas, and a play zone for kids.

  • What is the smoking policy at Petit Palace Arturo Soria?

    Petit Palace Arturo Soria is a smoke-free environment, strictly prohibiting smoking in rooms and common areas.

  • Is Petit Palace Arturo Soria a hotel committed to environmental sustainability?

    Committed to environmental management, at Petit Palace Arturo Soria, we have programs focused on energy efficiency, water conservation, waste reduction, and sustainable purchases.

  • Do the rooms at Petit Palace Arturo Soria have free Wi-Fi?

    Wi-Fi connection at Petit Palace Arturo Soria is free for our guests and available in all rooms and common areas.

  • What parking options does Petit Palace Arturo Soria offer?

    Petit Palace Arturo Soria provides parking at an additional cost per night. Contact reception at the time of booking through the official website.

  • Are there accessible rooms for people with disabilities at Petit Palace Arturo Soria?

    Petit Palace Arturo Soria is accessible for people with reduced mobility. For more details about our facilities, contact reception.

  • Are there discounts for returning guests at Petit Palace Arturo Soria?

    When staying at Petit Palace Arturo Soria, as a member of The Tripster Club, you gain exclusive benefits. Get a 10% discount at any ICON Hotels and PETITPALACE HOTELITY from your first stay. Also, accumulate bookings to get discounts on future stays, dining services, and access to premium services. Join the Tripster Club now!